1. 30-Day Money-Back Guarantee
We offer a full refund on your one-time lifetime access purchase within 30 calendar days of transaction date under the following conditions:
- Fair Usage Threshold: You must have processed fewer than [10] generated photos after your lifetime access purchase.
- Account Status: The account must be in good standing, with no record of terms-of-service violations, automated abuse, or multiple account manipulation.
2. Ineligible Situations
Refunds will not be granted in the following circumstances:
- Usage Threshold: You have generated 10 or more photos after your lifetime access purchase.
- Requests Outside the Guarantee Window: Refund requests submitted more than 30 calendar days after the one-time purchase.
- Trial/Promo Abuse: Multiple accounts opened by the same individual, organization, or IP network to claim additional free generations.
- Subjective Style Preference: General dissatisfaction with aesthetic choices where the source photograph suffers from severe blur, zero visibility, or where standard AI enhancement steps functioned within normal parameters.
3. Lifetime Access
- Lifetime access is a one-time purchase with no recurring charges.
- There are no automatic renewals or recurring billing periods to cancel.
- For questions about your purchase or a refund request, contact support using the process below.
4. How to Request a Refund
To submit a refund request:
- Email our billing support team at [support@foodbuzz.ai].
- Use the subject line:
Refund Request - [Your Registered Email]. - Provide your account email, order/invoice ID, and a brief description of why the service did not meet your expectations.
Our team reviews all requests within 2–3 business days. Once approved, funds are credited directly to your original payment method through the payment processor used for your purchase within 5–10 business days, depending on your bank.
5. Contact Information
For any questions regarding billing or this Refund Policy, reach out to:
Email: [support@foodbuzz.ai]
Entity: [Numele firmei tale sau Numele tău complet]